Women Magnet Eyeglasses Round Full Rim Optical Frame With Sunglasses Clip 0087
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
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Customer Reivew:
Warning! 🚨 My $372 Scratched Glasses Nightmare: Bot Hell & Zero Customer Service! 😡
Let me tell you about my absolutely terrible online shopping experience, hoping it serves as a warning to others. I recently spent $372 on glasses that arrived SCRATCHED, and trying to get this issue resolved has been a nightmare. I’ve been trying for two days just to talk to a human, with absolutely no luck, as the “bot” just keeps sending the return label to an email I've never received! It’s this frustrating lack of customer service and the sheer ineptitude I've encountered that compelled me to leave this review and try one last time to engage with their customer service.
Customer: I am absolutely furious. I spent $372 on glasses that arrived scratched, and I've been trying for two days straight to get a return label or speak to a real person. Your bot keeps sending the label to an email address I never received it at! This is ridiculous. CS Rep: I sincerely apologize for the frustration and inconvenience you've experienced. That sounds incredibly stressful. Let me pull up your order information. Can you please confirm the email address associated with your account so I can verify where the return label was sent? Customer: It's [Customer's Email Address]. And even when I finally spoke to a human, they sent the wrong information for the return! This level of ineptitude is just astounding. I just want to return these scratched glasses and get my money back or an exchange. CS Rep: I understand your frustration entirely. Sending incorrect information is unacceptable, and I'm very sorry for that error. I'm reviewing your order now. To expedite this, I will manually generate a new return label and ensure it is sent to the correct email address immediately, and I will also send a text message with a direct link to the label. Would you prefer a refund or an exchange for a new, unblemished pair? Customer: I want a refund right now. I don't trust this process for an exchange after all this. Just process the refund once you confirm the return. And please, confirm you've actually sent the correct label to the right place this time. CS Rep: I completely understand. I've just sent the correct return label to [Customer's Email Address] and a text to your registered phone number. Once the glasses are received back at our facility, we will process your full refund immediately. You will receive an email confirmation once the refund has been initiated.
The reason I left this review on the website is to hopefully prevent others from falling into the same trap.
From Online Eyewear Nightmare to Mozaer.com Marvel: My Faith in Online Glasses is Restored! ✨
After experiencing the sheer convenience and style of my new eyewear, I can confidently say these have transformed my vision needs. If you're ready to embrace effortless transitions from indoor clarity to outdoor sun protection, you absolutely have to discover the magic of these Versatile Magnetic Eyeglasses. Trust me, your eyes (and your style) will thank you! My last online glasses shopping experience was an absolute nightmare 😤. I spent $372 on a pair of glasses that arrived completely SCRATCHED, and trying to get a refund or exchange was a total disaster. Their "bot" kept sending return labels to an email I never received, and speaking to a real human was impossible for days. When I finally did, they sent the wrong return info! It was incredibly frustrating and left me feeling completely ripped off ðŸ˜.
After that terrible ordeal, I was hesitant to ever buy glasses online again. But I still needed new eyewear, so I decided to do more research and stumbled upon Mozaer.com. I was drawn in by their clear policies and seemingly positive reviews, hoping for a completely different experience this time 🤔. And oh, what a difference it was!
As one happy customer put it, "Fantastic glasses! Both pair fit perfectly." I couldn't agree more! From the moment I started browsing, the Mozaer.com website was incredibly user-friendly and intuitive. The ordering process was seamless, and their customer service was a breath of fresh air. They were responsive, helpful, and genuinely seemed to care. The quality of the glasses I received was superb, far exceeding my expectations, especially after my previous experience. I was even impressed by their selection, from fashionable frames to practical options like reading glasses for men. Mozaer.com has completely restored my faith in online eyewear shopping ✨. Highly recommend! 😃
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